FAQ's

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Looking for a company providing a solution in freight management (air freight, ocean freight, ground and rail freight) and contract logistics (warehousing, distribution and transportation)? Interested in becoming a PROCLEAR CARGO Logistics customer? We are always honored to be chosen by new customers and do our utmost to satisfy the needs you present to us.
We are at your disposal if you wish to present us a project or if you want to talk to us about your specific needs.
Contact a representative of Proclear cargo Logistics
We have created a detailed form in order to better understand your expectations as a new customer. This form is specifically designed to help us understand your case and to guide our teams in their first contact with you. So, if you would like to be a customer of Proclear Logistics, please visit ‘Become a Customer’ and one of our representatives will be

Would you like to get in touch with the Proclear cargo Logistics teams to find answers to a specific issue? Would you like to contact an expert from our sales department to draw up an estimate for a specific need within your company?
Each step involves a specific contact procedure in order to meet your needs as closely as possible.
Proclear Cargo Logistics contact procedures
For general contact and inquiries, please visit our Contact us page.
For requests for a quote please send us email on info@proclearcargologistics.com
To find your local office, please visit our contact us page

Operational excellence is a founding value of Proclear Logistics. This commitment to quality is the key to providing the best services and supply chain management in the industry. We achieve excellence through many small steps, each of which has a positive impact on our customers’ supply chains.
Customer service is firmly rooted in our culture. Even in the event of a complaint, we are therefore fully committed to dealing with it in the best possible way in order to help you and to find a solution to your problem.

If you wish to file a complaint about any issue, you can contact our customer service department using the contact form on our website.

We deeply apologise and will do our utmost to help you find a solution. For personalised handling of the problem, we suggest that you contact Proclear cargo logistics customer service as soon as possible. To do so, you can send a message via the contact form. Our teams will get back to you as soon as possible and will do everything in their power to return your shipment to you.

The Proclear teams are always at your disposal and will be happy to answer any questions you may have regarding your home delivery. Depending on the country you are in, different contact options are available:
info@proclearlogistics.com

To track your shipment, you can use our Shipment tracking tool on ICEGATE. Visibility is an integral part of any supply chain and the tracking tool on ICEAGTE makes it quick and convenient to see exactly where a customer’s goods are at any given point in the supply chain.
Also, if you have any questions related shipment shipment, different contact options are available depending on your preference
info@proclearlogistics.com

For general contact and inquiries, please visit our Contact us page.
Also, if you have any questions related shipment, different contact options are available depending on your preference
info@proclearlogistics.com